Find What’s Costing You Bookings
Spot the common mistakes that make people hesitate, click away or keep browsing instead of booking.
Live online workshop for established tourism operators
Turn more OTA browsers into bookings. In this 90-minute, hands-on workshop, you’ll optimise your real OTA listings live — and turn browsers into customers.
Save My Seat — $100For tourism operators already selling through Viator, GetYourGuide or other OTAs.
Date
Thursday 12 November 2026
Time
10:00 am Brisbane (AEST) / 11:00 am Sydney (AEDT)
Price
$100 AUD
What you’ll actually do
This isn’t a workshop where you sit there taking notes. You’ll work on your real OTA listings during the session, fix the things that stop people from booking, and leave with stronger listings built to turn more views into bookings.
Spot the common mistakes that make people hesitate, click away or keep browsing instead of booking.
Find the things in your listing that might seem fine to you, but are confusing, unclear or giving people a reason to wait instead of book.
Make it obvious what they’re getting, why it’s worth doing and why they should book instead of putting it off.
Make the fixes during the workshop so you walk away with a stronger OTA listing that is ready to turn more views into bookings.
By the end of the workshop, your listing will be clearer, stronger and better at turning people who are looking into people who book.
Built by a tourism operator, for tourism operators


I’ve spent more than 20 years in tourism — on the operator side of the table, not looking in from the outside.
I’ve bought and run tourism businesses myself. I’ve paid the OTA commissions, watched the booking numbers, managed teams and seasonality, and had to work out how to get more people to actually book.
I know what it’s like when plenty of travellers are looking at your tours, but not enough of them take the next step. That’s why I built this workshop.
When I bought Aquaduck Gold Coast, online sales were just 4% of turnover. By improving the business and how it converted bookings, online sales grew to 47% of turnover, revenue grew 36.1% in 10 months, and net profit per passenger increased by 200%.
So this workshop isn’t theory. It’s built from what I learned running and improving real tourism businesses from the inside — focused here on the things that turn more browsers into bookings.
4% → 47%
Online sales as a share of turnover
+36.1%
Revenue in ten months
+200%
Net profit per passenger
Southern Cross Tours sales doubled in the first 100 days under my ownership.
If people are looking at your tour but not booking, something is making them hesitate.
In this workshop, you’ll find the things holding people back, fix them, and make your listing better at turning browsers into customers.

A quick fit check
This is built for operators already selling real tourism experiences who want their existing channels to perform better.
This isn’t designed for someone who is still thinking about starting a tourism business or doesn’t yet have an experience in market.
Your live workshop
Bring your highest-priority OTA listing. Sarah will take you through the audit, help you identify the biggest opportunities, and give you time to start implementing the changes during the workshop itself.
Questions answered

Your next booking may already be looking at your listing
Register now
$100 AUD
Save My Seat — $100